Privacy Policy

1. Introduction

Causly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at causly.dev, our API, our VSCode extension, and any related services (collectively, the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name
• Email address
• Password (securely hashed — we never store plaintext passwords)
• Profile information from third-party login providers (if you sign up via a third-party account)

2.2 Video Content

When you upload screen recordings for analysis, we collect the video file and its metadata. We also generate and store derivative data from the video as part of the analysis process, including transcriptions and analysis results.

2.3 Codebase Data

When you use our codebase indexing feature, source code content and related metadata from your project is transmitted to and stored on our servers. This data may also be shared with third-party service providers as necessary to deliver the Service. All transmissions occur over encrypted connections. You can delete your codebase data at any time from your account settings.

2.4 Payment Information

Payment is processed by a third-party payment processor. We do not directly collect or store your credit card numbers or bank account details. We receive subscription status, plan information, and billing history from our payment processor.

2.5 Usage Data

We automatically collect usage data such as feature usage, error logs, IP addresses, and performance metrics for security, rate limiting, and service improvement purposes.

2.6 Cookies and Analytics

We use essential cookies for authentication and session management. We may also use third-party analytics and bot protection services that set their own cookies. See Section 10 for more details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process and analyze your uploaded content.
• Manage your account, subscriptions, and license keys.
• Process payments and send transactional emails.
• Enforce usage limits and prevent abuse.
• Respond to your inquiries and provide customer support.
• Monitor and improve the security of the Service.
• Comply with legal obligations.

4. Third-Party Service Providers

We share your information with third-party service providers who assist us in operating the Service. These providers fall into the following categories:

• AI and machine learning providers (for content analysis and processing)
• Cloud infrastructure and storage providers
• Payment processing providers
• Email delivery providers
• Authentication providers
• Analytics providers
• Security and fraud prevention providers

These providers process your data only as necessary to perform their functions and are contractually obligated to protect your information. We do not sell your personal data to any third party. Your data may be transferred to and processed in countries other than your own.

5. Data Retention

We retain your data as long as your account is active and as needed to provide the Service:

You can delete individual videos and codebases from your dashboard at any time. To request complete account deletion, contact us at hello@causly.dev.

6. Data Security

We implement commercially reasonable security measures to protect your information, including encryption of data in transit, secure password storage, access controls, rate limiting, and input validation. We rely on our infrastructure providers for encryption of data at rest.

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

7.1 Right of Access

You can request a copy of the personal data we hold about you by contacting us at hello@causly.dev.

7.2 Right to Rectification

You can update your account information at any time through your account settings.

7.3 Right to Deletion

You can delete individual videos and codebases from your dashboard. To request full account deletion and removal of all associated data, contact us at hello@causly.dev. Upon deletion, we will remove your account information, videos, analyses, source code data, and license keys. Certain data may be retained as required by law (e.g., billing records for tax purposes).

7.4 Right to Data Portability

You can request an export of your data in a machine-readable format by contacting us at hello@causly.dev.

7.5 Right to Object

You can object to our processing of your personal data for certain purposes, such as marketing. We do not use your data for marketing purposes without your consent.

To exercise any of these rights, contact us at hello@causly.dev. We will respond to your request within 30 days.

8. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contract performance: Processing necessary to provide the Service you have subscribed to.
• Legitimate interests: Processing necessary for security, fraud prevention, and service improvement.
• Consent: Processing based on your explicit consent (e.g., analytics cookies).
• Legal obligation: Processing required to comply with applicable laws.

For data transfers outside the EEA, we rely on standard contractual clauses and adequacy decisions where applicable.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

10. Cookies

We use cookies for the following purposes:

• Essential cookies: Required for authentication and session management. These cannot be disabled.
• Third-party cookies: Our analytics and security providers may set their own cookies for functionality such as bot protection and usage analytics.

We do not use cookies for advertising. You can control cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@causly.dev

Website: causly.dev/contact